1. Overview
This Privacy Policy explains how Clovaryn collects, uses, stores, shares, and protects information when you visit the website, submit a consultation request, book an appointment, or communicate with Clovaryn.
Clovaryn is designed for business-to-business technical advisory interactions. The website is not intended to collect highly sensitive personal information through public forms.
2. Information We Collect
When you submit a consultation request or booking form, we may collect your name, business email, company name, role or title, company website, area of interest, consultation type, project timeline, message content, selected time slot, and time zone.
We may also collect basic technical information such as device type, browser type, approximate region, referring page, pages viewed, IP-related information, timestamps, and website interaction data to operate, secure, and improve the website.
3. How We Use Information
We use information to review consultation requests, respond to inquiries, schedule meetings, prepare for discovery conversations, improve website performance, protect against misuse, manage business communications, and evaluate whether Clovaryn can assist with a potential engagement.
We may use business contact information to follow up about a requested consultation, active discussion, proposed engagement, related service, or operational update connected to your inquiry.
4. Appointment Booking and API Workflows
The consultation and booking forms may send information to cloud-based APIs, serverless functions, email systems, calendar systems, CRM tools, logging systems, or similar tools used to process requests and hydrate available time slots.
Booking availability may be updated in real time using API Gateway, Lambda, calendar integrations, scheduling infrastructure, or related backend services.
5. Consent and Communications
By submitting a form, you consent to Clovaryn using the information provided to respond to your inquiry and manage the requested consultation or booking.
If Clovaryn sends commercial electronic messages, we will aim to include appropriate identification information and an unsubscribe or opt-out method where required by applicable law.
You may ask Clovaryn to stop sending non-essential communications at any time.
6. Sharing of Information
Clovaryn does not sell personal information.
We may share limited information with trusted service providers that help operate the website, process forms, schedule meetings, host infrastructure, deliver email, manage analytics, maintain security, or support business operations.
We may also disclose information if required by law, legal process, security investigation, fraud prevention, enforcement of agreements, or to protect rights, safety, property, users, clients, or business operations.
7. Service Providers and Subprocessors
Clovaryn may use subprocessors and service providers for hosting, serverless infrastructure, APIs, email delivery, calendar scheduling, analytics, logging, monitoring, security, storage, and business operations.
These providers may process limited information only as needed to provide their services to Clovaryn, subject to their own terms, privacy policies, and security practices.
Clovaryn is not responsible for independent third-party websites, platforms, or services that are not controlled by Clovaryn.
8. Cross-Border Processing
Some service providers may process or store information outside your province, territory, or country. In those cases, information may be subject to the laws of the jurisdiction where it is processed.
Clovaryn uses reasonable administrative, technical, and organizational measures to protect information handled through its website and service workflows.
9. Data Retention
We retain consultation, booking, and communication information only for as long as reasonably necessary for business, legal, security, recordkeeping, relationship management, dispute resolution, or operational continuity purposes.
If a consultation does not proceed into an engagement, Clovaryn may still retain limited business contact and inquiry records for follow-up, audit, security, or operational continuity unless deletion is requested and legally permitted.
10. Safeguards
Clovaryn uses reasonable safeguards designed to protect information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.
No website, email system, cloud system, API, booking workflow, or online transmission method is completely secure.
You should avoid submitting passwords, credentials, secrets, private keys, regulated data, protected health information, financial account credentials, source code, customer records, or highly sensitive internal materials through public forms.
11. Security Incidents
If Clovaryn becomes aware of a security incident involving information handled through the website or consultation workflows, Clovaryn will review the incident and take reasonable steps appropriate to the nature of the issue.
Where required by applicable law, Clovaryn will provide notices, records, or notifications to affected individuals, regulators, service providers, or other relevant parties.
12. Your Choices and Access Requests
You may request access to, correction of, or deletion of information associated with your inquiry, subject to legal, contractual, security, recordkeeping, and operational limitations.
You may also ask Clovaryn to stop non-essential communications.
To make a privacy request, contact Clovaryn using the contact information at the end of this policy.
13. Cookies and Analytics
The website may use cookies, similar technologies, analytics tools, logs, or performance monitoring tools to understand website usage, improve performance, detect errors, and protect the service.
You can adjust browser settings to block or delete cookies, but some website features may not work as intended.
14. International Visitors
If you access the website from outside Canada, you understand that information may be processed in Canada or in other jurisdictions where Clovaryn or its service providers operate.
Depending on your location, additional privacy rights may apply. Clovaryn will review privacy requests in accordance with applicable legal requirements.
15. Changes to This Policy
Clovaryn may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.
Continued use of the website after changes are posted means you acknowledge the updated policy.
16. Contact
For privacy questions, access requests, correction requests, deletion requests, or communication opt-out requests, contact Clovaryn at support@clovaryn.com.