1. Acceptance of Terms
By accessing or using the Clovaryn website, submitting a consultation request, booking a call, or engaging with Clovaryn communications, you agree to these Terms of Service.
If you do not agree with these terms, you should not use the website or submit information through the consultation or booking forms.
2. About Clovaryn
Clovaryn provides forward deployed engineering advisory, technical strategy, workflow automation, cloud systems guidance, AI-assisted systems advisory, internal tools advisory, and related enterprise technology services.
Information on this website is provided for general business and technical discussion purposes only.
3. No Client or Vendor Relationship Until Written Agreement
Submitting a form, booking a call, sending an email, attending a consultation, or discussing a potential project does not create a client relationship, vendor relationship, fiduciary relationship, partnership, employment relationship, or obligation for Clovaryn to provide services.
A formal engagement begins only when both parties sign a separate written agreement, statement of work, order form, master services agreement, or other approved commercial document.
4. Consultation Requests and Bookings
Submitting a consultation request or booking a time slot does not guarantee acceptance of an engagement, delivery of services, or availability of a specific advisor.
Clovaryn may review consultation requests privately and may decline, reschedule, cancel, or request more information before proceeding.
You agree that the information you provide through the forms is accurate, professional, and submitted by someone authorized to discuss the relevant business or technical context.
5. No Emergency or Mission-Critical Reliance
The Clovaryn website, consultation forms, booking tools, and public communication channels are not intended for urgent production incidents, emergency support, security breaches, legal deadlines, regulated reporting deadlines, or mission-critical operational reliance.
If you are experiencing an outage, active security incident, legal emergency, compliance deadline, or safety-related issue, you should use your internal escalation process, incident response provider, legal counsel, cloud provider support, or other appropriate emergency channel.
6. Client Responsibilities and Sensitive Data
You are responsible for ensuring that any information shared with Clovaryn is accurate, lawful, and does not violate confidentiality obligations owed to another party.
You should not submit passwords, production secrets, private keys, API credentials, regulated data, protected health information, financial account credentials, source code, customer records, or highly sensitive internal materials through public website forms.
If deeper technical review requires access to systems, repositories, documents, logs, architecture, data, or credentials, that access should be handled only through an approved written agreement and appropriate security process.
7. Acceptable Use
You agree not to misuse the website, forms, booking workflows, APIs, or communications channels.
Prohibited activity includes spam submissions, automated scraping, probing, vulnerability testing without written authorization, reverse engineering, impersonation, fraudulent requests, uploading malicious content, attempting unauthorized access, interfering with availability, or using the website in violation of applicable law.
Clovaryn may block, reject, investigate, or delete submissions that appear abusive, fraudulent, unlawful, or inconsistent with these terms.
8. Confidentiality
Clovaryn treats consultation details and technical context shared during discovery as confidential business information.
A separate non-disclosure agreement, master services agreement, or statement of work may apply before deeper technical review, system access, architecture review, or implementation work begins.
Public website form submissions should be limited to high-level business and technical context unless a separate confidentiality process is already in place.
9. Fees, Proposals, and Statements of Work
Any pricing, timeline, deliverable, or engagement structure discussed during a consultation is preliminary unless confirmed in a written proposal, statement of work, invoice, order form, or signed agreement.
Fees, payment terms, cancellation terms, support expectations, acceptance criteria, change control, ownership, and delivery obligations will be defined separately for each engagement.
10. Intellectual Property
The Clovaryn website, brand assets, copy, design, service descriptions, visual identity, and original materials are owned by Clovaryn or its licensors.
Unless otherwise agreed in writing, you may not copy, modify, reproduce, distribute, reverse engineer, or commercially use Clovaryn materials without prior written permission.
Ownership of work product created during a client engagement will be defined in the applicable statement of work, services agreement, or other written contract.
11. Third-Party Services
The website may use third-party infrastructure, cloud hosting, email tools, calendar tools, analytics tools, serverless functions, API gateways, security tooling, or related integrations to operate consultation and booking workflows.
Clovaryn is not responsible for third-party services, websites, platforms, outages, data practices, or systems that it does not control.
12. No Warranty
The website and its content are provided on an “as is” and “as available” basis.
Clovaryn does not guarantee that the website will be uninterrupted, error-free, secure at all times, compatible with every browser or system, or free from technical issues.
Website content should not be treated as legal, financial, compliance, procurement, security, architecture, or professional advice for a specific business decision.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Clovaryn will not be liable for indirect, incidental, consequential, special, punitive, exemplary, or lost-profit damages arising from use of the website, form submissions, booking workflows, public content, or reliance on website information.
Any liability connected to a paid engagement will be governed by the applicable written agreement between the parties.
14. Governing Law and Jurisdiction
These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict of law principles.
Unless otherwise required by applicable law or agreed in writing, disputes relating to these terms or use of the website will be handled in the courts located in Ontario, Canada.
15. Changes to These Terms
Clovaryn may update these Terms of Service from time to time. The updated version will be posted on this page with a revised last updated date.
Continued use of the website after changes are posted means you accept the updated terms.
16. Contact
For questions about these Terms of Service, contact Clovaryn at support@clovaryn.com.